Support

We're here to help.

Whether you're setting up for the first time or troubleshooting an issue, we'll get you sorted. Most questions are answered within a few hours.

Get in touch

Choose how you'd like to reach us.

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Email Support

Send us a message and we'll get back to you within a few hours during business days.

support@leverageapps.com
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Shopify App Store

Find our apps on the Shopify App Store. Install, manage, or check for updates directly from your admin.

View on Shopify
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Leave a Review

Happy with an app? A review on the Shopify App Store helps other merchants find us.

Review on Shopify

App guides

Quick help for each app.

Product Badges

Product Badges

Setup guide, badge types, auto-apply rules, positioning, and image badges. Everything you need to get badges live on your store.

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Low Stock Alerts

Low Stock Alerts

Configure thresholds, set up email recipients, choose between instant alerts and daily digest, and understand sales velocity data.

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COGS Tracker

COGS Margin Tracker

Import product costs, track expenses, analyze discount impact, and use the profit dashboard to understand your real margins.

View app details →

Common questions.

How do I install an ia. app?

Find the app on the Shopify App Store and click "Add app." You'll be redirected to your Shopify admin to approve permissions. The app is ready to use immediately — no API keys or configuration files needed.

How do I enable the Theme App Extension?

After installing, go to your Shopify admin → Online Store → Themes → Customize. In the theme editor, find the app block in the left sidebar under "App embeds" and toggle it on. That's it — the app will start working on your storefront.

What happens if I uninstall?

All ia. apps use Theme App Extensions, which means nothing is injected into your theme files. When you uninstall, everything is removed cleanly with no leftover code or broken templates.

Do your apps work with my theme?

Our apps work with all Shopify themes that support Online Store 2.0, which includes Dawn, Sense, Craft, and all modern paid themes. If you're on an older legacy theme, reach out and we'll let you know.

How do I cancel or change my plan?

All billing is handled through Shopify. To cancel, go to your Shopify admin → Settings → Billing → App subscriptions and remove the app. You won't be charged again after cancellation.

I found a bug. How do I report it?

Email us at support@leverageapps.com with a description of the issue, your store URL, and any screenshots. We take bug reports seriously and typically ship fixes within 24–48 hours.